FAQ

Cosmo Green® stands as a renowned global artist, lauded for his extraordinary 1 of 1 Custom hats. What distinguishes him from fellow hat makers is his unwavering dedication to imbuing each creation with a distinctly lavish flair. While he possesses the skills of a milliner, he primarily identifies as an artist, showcasing his versatility in the craft and proving his prowess among the elite in the field. In a world where many hat makers seek glory and recognition, Cosmo takes a different path. He couldn't care less about being hailed as the best; his sole focus is making his custom creations stand out and bringing each piece's vision to life, all while preferring to remain an enigmatic figure, deliberately staying away from the clamor of fame. Nevertheless, in his relatively brief career, Cosmo has expertly crafted well over 1000+ custom hats, a testament to his profound commitment to his craft. Cosmo's devotion lies in the craft, fueled by his passion for repurposing materials and his dedication to using only the finest resources to produce exquisite works of art. His creations may not cater to everyone's tastes, but he embraces the diversity of opinions. Notably, his clientele includes professional athletes, everyday collectors, famous musicians, pro wrestlers, and more. Customers of Cosmo Green® can expect meticulously crafted custom hats that embody his unwavering dedication to the craft and his innovative use of materials. Each hat is a unique masterpiece, telling its own story, whether through repurposing or the incorporation of the highest-quality materials. This distinctive approach distinguishes Cosmo Green® from other custom hat makers in the industry. Cosmo Green's® creations have found homes all around the world, cherished by private collectors, renowned sports figures, and top-charting artists. His impressive portfolio of over 1000+ hats showcases a diverse range of creations, from repurposed artistry to his most exceptional custom pieces. It underscores his distinctive perspective on hat-making as both an art form and a craft, grounded in humility and a deep passion for his work.

Cosmo Green is located in Dallas, Texas, but we do not have a storefront. As part of our artistic expression, the mystery behind our identity is intentional. We believe that our art should speak for itself, and that it shouldn't matter who we are, what we look like, or anything about us for that matter. However, you can still browse and purchase our unique custom hats through our online platforms, where we showcase our creations and offer a seamless shopping experience.

All hats from Cosmo Green® are handcrafted in Dallas, TX. Our hats are made with care and attention to detail by using high-quality sustainable materials. We take pride in our craft and maintain the highest standards of quality.

The vast majority of customs featured on Cosmo Green's Instagram page are unavailable. If you're interested in obtaining a art piece similar to what you've seen on our Instagram, kindly reach out to us through Instagram Direct Message (DM). Please attach a screenshot of the specific piece you're interested in, and we'll promptly hit you back.

Placing a custom order with us is a straightforward process. You can reach out to us by using the contact form on this website. If you require immediate assistance, feel free to contact us directly via Instagram Direct Message (DM). We're always available on Instagram because creating videos and photos for content is an integral part of our brand, even though it may be a bit unfortunate that it has become a necessity in today's digital era it is how we started and we keep at it.

At Cosmo Green®, we take immense pride in delivering top-tier products that guarantee customer satisfaction. It is important for us to clarify that our policy strictly adheres to a no-refund approach for all our merchandise. We kindly urge our customers to exercise due diligence when making their selections, including the meticulous consideration of accurate measurements and a comprehensive understanding of their chosen items. Precision in Measurements: We strongly recommend that our customers make precise measurements prior to placing an order. Accurate measurements play a pivotal role in ensuring that the selected product fits flawlessly and aligns with your expectations. Should you have any inquiries or reservations regarding the accuracy of your measurements, we warmly encourage you to get in touch with our dedicated customer support team for guidance. Seek Assistance: Our devoted customer support team is readily available to provide assistance and clarification on any inquiries you may have prior to completing your purchase. Whether you require information about our products, sizing, or any other aspects of your order, please do not hesitate to reach out to us. We are more than delighted to assist you in making an informed decision. Exchanges and Resolution: While we uphold a no-refund policy, we are committed to offering alternatives to accommodate our esteemed customers. In the event that you receive a product that falls short of your expectations due to sizing issues or other valid concerns, we may request you to return the item so that we can address the matter. Please do not hesitate to contact us for assistance with such situations. At Cosmo Green®, our unwavering dedication is to provide you with exceptional products and unparalleled customer service. We genuinely appreciate your comprehension and cooperation in relation to our "No Refunds Policy." Our primary objective is to ensure your absolute satisfaction with every purchase, and we remain at your service throughout your shopping journey. Should you have any further inquiries or require assistance, please feel free to reach out to us without hesitation. Thank you for choosing Cosmo Green® as your preferred destination.

Cosmo Green® utilizes UPS Ground for domestic shipping within the United States, and this service comes with complimentary shipping. Delivery times are contingent on the shipping destination, as all shipments originate from Dallas, Texas. We also extend our shipping services internationally to most countries. Please be aware that customers are accountable for any customs duties or taxes that may be applied to their orders. Any charges incurred during or after shipping, such as tariffs or taxes, are the sole responsibility of the customer. If you're uncertain whether we offer shipping to your specific country, we encourage you to complete the shipping address form during the checkout process. If you find shipping options available for your residence, rest assured that we can indeed deliver to your location!